SERVICE: I\'m so very happy that I choose Keenart over Amazon. I purchased 2 frames and made an oversight error on my initial order. The Keenart staff immediately picked up on it and emailed me with a request for precision. The following exchange of emails were nearly instantaneous. Thank you for that.
PRODUCT: The frames are perfect. I choose the thinner ones and I was worried about their capacity to handle a 30\"x60\" heavy canvas. They are built strong - good wood, not too heavy, perfect fit. I\'m extremely happy with the final product.
SHIPPING: Would have preferred Canada Post but they used CANPAR which easily gets confused with simple addresses (previous dealings with them were the same... Still better than Purolator...) They missed the first delivery and I caught up to the truck on the 2nd attempt... (Condo towers seem overly complicated for their drivers).
OVERALL: Fantastic service, product and end result. I will order again and refer them in the future.
Mike, | I received the order on Saturday and wanted to let you know that I am very happy with the picture.
Thank you.
Ann, | Very Fast turnaround on my frame and free shipping is a plus.Unfortunately the frame was oversized so my canvas is a sloppy fit. Over 1/8\" gap between canvas and the rabbet inside the back of the floater frame can be seen. Next time I guess I need to take 1/8\" of my canvas measurement.
S Faubert, calgary | FREE SHIPPING I really do appreciate the free shipping. I try to keep the price of paintings low enough to sell them, so that is very helpful. Your frames are beautifully made and reasonably priced. Thank you for the great work and service. I will be ordering more.
Best regards,
Seemeen, |